Solutions Development Engineer

Grand Rapids, Michigan


The Solutions Development Engineer serves a vital role in supporting new business development (sales) and retaining existing clientele. This includes the development of automated system solutions that fulfill the project requirements including design, proposal development, and pricing.

Essential Job Functions

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Review initial customer/project requirements either in the form of a customer provided RFQ or a viastore submitted RFI.
  • Work closely with client and sales team to clarify stated system requirements, objectives, and expected deliverables.
  • Develop system solutions based on client needs or projected growth plans considering budget, ROI target requirements and industry best practices utilizing viastore and other products, viastore services, and viastore integration capabilities.
  • Develop request for quotes for external vendors and internal departments (cranes, controls, software, and fabrication). Review and compare bids to establish a selected vendor for each category.
  • Work with internal team and vendors to provide most cost effective solution while meeting customer needs.
  • Organize project costs and conduct internal pricing review meetings with all participating departments and company executives to finalize agreed upon costs.
  • Coordinate or assist with the development of proposals with all supporting parties including internal and external resources to proper document system functionality, equipment, controls, software, execution, schedule, pricing, viastore/client responsibilities/clarifications and commercial terms.
  • Work effectively in a team environment interacting with various internal departments and staff in the US and Germany (English speaking).
  • Work outside of typical worktime (evenings/weekends) when required for completion of duties.


  • Preform the data analysis required for the development of a material flow diagram using Excel and Access and the ability to assess the ROI of a project.
  • Good presentation and written skills for creating proposals and conducting in person and web design presentations with the customer.
  • An understanding of WMS/WCS as it relates to the overall business process solution.
  • The ability to read, analyze, and interpret technical requests for proposals, operations data.

Supervisory Responsibility

This position has no direct supervisory responsibility, but may serve as a coach and mentor for peers in the department.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The performance of this position may require exposure to customer locations which may include warehouse or manufacturing areas. These may require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to sit. The employee is regularly required to walk; use hands to touch, handle, type or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.

Travel Requirements

  • National travel to clients will be common.
  • Approximately 15% - 25% travel can be expected.
  • International travel to Germany for annual training may be required as well.
  • Travel is outside the local area and overnight.

Required Education and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma/GED required.
  • 2 or more years' experience in the Automated Material Handling Industry with experience in system design/engineering and cost calculations preferably involving both ASRS and Conveyor Systems.
  • Experience with AutoCAD, Microsoft product suite including MSWord, MS Excel and MS Project.

Preferred Education and Experience

  • Bachelor's degree in Engineering or Computer Science.
  • Experience of 5+ years in related Material Handling field.
  • AutoCAD 3D, 3D Demo or equivalent experience is beneficial.