Solutions Sales Manager

Hybrid in Grand Rapids, Michigan


The Solutions Sales Manager is needed to support the Sales and Solution Development team to bring the growth and continued growth in terms of targeted markets, customer base and product & service offerings.


The Solutions Sales Manager, reporting directly to the Director of Sales, will review existing processes and tools in place. He will build new business development material and support sales activities required to expand viastore’s market presence in North America in support of the company’s goals and objectives to increase sales of software, conveyor and ASRS systems.


The individual should have the ability to effectively communicate at the executive level “C” for each target or existing client. Identifying the client’s needs and linking viastore’s technical solution to the client’s business requirements case is essential.


Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Identify and qualify new business opportunities that appropriately match viastore’s products and services.
  2. Work directly with the viastore organization to develop promotional material and lead business development activities.
  3. Produce sales aids, illustrations, PowerPoint presentations, etc. for use in the sales process.
  4. Work with the Solutions Development group to develop new tools for estimates and to update current processes.
  5. Work with marketing to develop an integrated sales & marketing plan.
  6. Assist as required in writing and reviewing proposals.
  7. Work closely and effectively with internal resources in a cooperative team environment.
  8. Build and maintain rapport with current and future customers.
  9. Participate in trade shows, seminars.



  1. Critical thinking, judgement and decision making skills.
  2. Ethical conduct.
  3. Must be able to effectively present information to management and customers.                
  4. Time management skills.
  5. Ability to work successfully in a team environment.
  6. Ability to manage multiple projects.
  7. Ability to effectively respond to common inquiries and complaints from internal customers.


Supervisory Responsibility

This position has no direct supervisory responsibilities.


Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. During travel to customer locations, the employee may be exposed to various environments.


Physical Demands                 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision color vision and the ability to adjust focus. *Physical demands may be greater than listed based upon the customer location or job site.


Travel Requirements             

National travel to clients will be common; frequently, travel is outside the local area and overnight. International travel to Germany for annual training may be required as well.


Required Education and Experience       

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor’s degree in Business Administration or Engineering from a four-year college or university preferred, or equivalent combination of education, training and directly related industry experience.
  2. Excellent written and verbal skills are essential.  Must have the ability to understand your audience and write copy that is clear, concise and targeted. For lead generation, it is important to be able to understand our business enough to explain at a high level what we do and also understand different potential customers operations.
  3. The ability to write proposed descriptions of operation and functional specifications that conform to prescribed style and format.  The ability to effectively present information to senior management and customers is required.
  4. The ability to read, analyze and interpret technical requests for proposals, specifications, financial reports, and contracts. 
  5. The ability to define problems, collect data, establish facts and draw valid conclusions is essential.  Must have the ability to interpret an extensive variety of technical requirements in specification or diagram forms and deal with multiple abstract and concrete variables.




Preferred Education and Experience

  1. Three years or more directly related industry experience.
  2. Experience in system design/engineering and cost calculations preferably involving either ASRS or conveyor systems.
  3. Understanding of WMS Software, Conveyor Systems and AS/RS and their application to warehousing and distribution. 


Additional Eligibility Qualifications

  1. Proven success by means of enhancing customer relationships and selling cost justified, custom solutions. 
  2. The ability to read, analyze and interpret technical requests for proposals, specifications, financial reports, and contracts. 


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

viastore Systems, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, viastore Systems, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


viastore Systems, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of viastore Systems, Inc.’s employees to perform their job duties may result in discipline up to and including discharge.