Conditions for participation and general terms and conditions for viadat training courses

§1 Registration
Registrations must be made in writing by post or e-mail ( Upon registering, please indicate the requested date and participant names.

§2 Course fees
The fees can be found in our viastore training catalog and include the booked course, snack, lunch and drinks. Other costs, such as travel and accommodation expenses, have to be borne by the participant. All listed prices are net prices, excluding VAT. The fee is stated in the booking confirmation and applies per participant. The training fee will be invoiced after the course and is due for payment immediately upon receipt.

§3 Cancellation
Cancellation or rebooking is only possible in writing by mail or e-mail. No fees will be charged for cancellations made up to three weeks before the start of the course. In the event of a later cancellation or rebooking up to one week before the start of the training course, we reserve the right to charge a cancellation fee of 50% of the net price. In the event of a later cancellation or non-attendance on the course day, 100% of the net price of the fees will be charged.

viastore SOFTWARE reserves the right to cancel a training course with fewer than two participants. If the instructor is unavailable, the course will be postponed or cancelled. In this case, any prepaid fees will be refunded in full. Further claims such as loss of working hours, travel and accommodation costs cannot be asserted against viastore SOFTWARE.

§4 Times and course location
The courses take place in the training center of viastore SOFTWARE, Magirusstr. 13, 70469 Stuttgart, Germany. The course times for the booked training day are from 09.00 – 17.00.

§5 Liability
a) viastore SOFTWARE GmbH accepts no liability for accidents or damage incurred during a training course, the associated outward and return journey, the loss of or damage to clothing and/or the materials and technical learning and teaching equipment provided.
b) Participation in training courses at viastore SOFTWARE GmbH or its partners is voluntary and at your own risk.
c) The use of data carriers brought along is expressly prohibited. If viastore SOFTWARE GmbH suffers any damage as a result of violation to this rule, viastore SOFTWARE GmbH reserves the right to assert claims for this damage.

§6 Data protection
We attach the highest priority to the protection of your personal data and its confidential treatment. The processing of your personal data takes place exclusively within the framework of the statutory provisions of data protection law, in particular the General Data Protection Regulation (hereinafter “DSGVO”). Information about the processing of your personal data and about your rights within the scope of our business relationship can be found in our privacy statement.

You have questions or are looking for further information?

Write to us or call us!

Phone: +49 711 9818-0

You can access our detailed contact form here.

If you provide personal data when submitting a contact request, we store the data in our database in order to process your request appropriately and to be able to make contact with you. We delete the data collected as soon as it is no longer needed to achieve its purpose (especially if you have expressed that you no longer want us to contact you) and there is no other legitimate basis for the storage thereof (e.g. it is no longer necessary to further process your data for contract fulfillment purposes), or if continuing to store the data is required to satisfy legal obligations (e.g. storage obligations under commercial and tax laws). In the latter example, your data will be deleted upon expiration of the relevant storage retention periods. You can learn more about the details on how we treat personal data at viastore here.